Telehealth

Some health concerns can be addressed without a trip to the office. Telehealth gives established Palmetto Pediatrics patients a secure and convenient way to speak with a pediatric provider about select illnesses, follow-up needs, and concerns that can be safely evaluated through video.

During the appointment, your provider will review symptoms and relevant medical history, ask about changes in appetite, sleep, activity, or behavior, and complete a visual assessment when possible. Depending on what we learn, recommendations may include treatment, medication management, monitoring at home, or an in-person visit. If testing or a hands-on examination is needed, our team will explain the appropriate next step.

Services:

    Behavioral Health Visits

    Medication Follow-Ups

    Virtual Sick Visits

PEDIATRIC VIRTUAL VISITS

Convenient Virtual Care for Your Child, At Home or Wherever You Are

Our pediatric telehealth services make it so your child can connect with our care team from the comfort of home. During virtual visits, our providers assess concerns, answer questions, and recommend treatment or next steps to support your child’s recovery and timely care.

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Virtual visits offer a convenient way to assess symptoms and explain recommended next steps from the comfort of your home.

Telehealth visits give established patients a secure and convenient way to connect with a Palmetto Pediatrics provider for select non-emergency concerns. Virtual appointments work best when a condition can be safely assessed by video without diagnostic testing or a hands-on examination.

Telehealth may be appropriate for mild cold symptoms, allergies, pink eye, certain rashes, minor stomach concerns, and medication follow-ups. Your child must be present throughout the appointment.

A telehealth visit typically includes:

  • Review of current symptoms and relevant medical history
  • Visual observation of your child and any visible concerns
  • Treatment and symptom-management recommendations
  • Instructions for monitoring your child at home

If vital signs, testing, or a physical examination are needed for an accurate assessment, your provider will direct your family to the appropriate in-person setting.

Looking for a pediatrician you can trust with your child's care?

Palmetto Pediatrics welcomes new patients from infancy through age 18. Our providers work closely with families as children grow, offering preventive services, prompt attention when concerns arise, and care tailored to each child’s needs.

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Components of Virtual Care

A virtual visit allows our provider to discuss your child’s symptoms and observe visible concerns when possible. After the evaluation, we’ll explain the recommended next steps, including whether your child can be monitored at home or needs an in-person appointment.

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What to Expect

Evaluation

Your provider will discuss the reason for the visit, relevant health history, and any changes in sleep, appetite, activity, or behavior. When appropriate, visual observation may help determine whether your child can be treated virtually or should be seen in person.

What to Expect

Guidance and Treatment Planning

Following the virtual evaluation, recommendations may include at-home treatment, symptom monitoring, medication management, or follow-up. If your child needs vital signs, testing, or a hands-on exam, we’ll guide you to the appropriate in-person setting.

What to Expect

Follow-Up Care

You’ll receive clear directions for treatment and home monitoring, including symptoms that require additional attention. Depending on your child’s progress, follow-up may involve another virtual visit, an office appointment, urgent evaluation, or no additional visit.

Telehealth FAQs

Questions are common when raising a child. Our team provides clear, practical information to help you make confident decisions based on your child’s health, development, and individual needs.

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  • How do I know if telehealth is appropriate for my child? Telehealth

    Pediatric telehealth visits can be a convenient option for mild illnesses, rashes, allergies, and follow-up care. A virtual visit may be appropriate when your child’s symptoms can be assessed through discussion and video without an in-person exam.

  • What technology do I need for a telehealth visit? Telehealth

    For your child’s pediatric telehealth appointment, you’ll need a smartphone, tablet, or computer with a camera, microphone, and reliable internet connection. Choose a quiet, well-lit space where your Palmetto Pediatrics provider can clearly see, hear, and speak with your child during the virtual visit.

  • Can prescriptions be provided during a telehealth visit? Telehealth

    Yes, your child’s provider can prescribe medication during a pediatric telehealth visit when appropriate. After reviewing your child’s symptoms, your Palmetto Pediatrics provider may send a prescription to your preferred pharmacy and explain how to use it safely.

  • Is telehealth safe and secure? Telehealth

    Yes, pediatric telehealth visits use secure, HIPAA-compliant platforms to protect your child’s health information. These privacy safeguards help keep your family’s information confidential during virtual care.

Comprehensive pediatric services to support your child’s health and development at every stage.

Our Services

Well Visits & Preventive Care

Wellness visits play an important role as your child grows, allowing our pediatric providers to regularly assess their health and administer preventive care. Each visit is designed to:

  • Monitor growth
  • Review development
  • Help maintain your child’s overall health and well-being
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Sick Visits

A sick visit is the right choice when your child is experiencing symptoms that require prompt evaluation and care. These visits are designed to assess concerns such as:

  • Fever
  • Cough
  • Ear pain
  • Sore throat
  • Stomach issues
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Behavioral Health

Behavioral health assessments help our team better understand your child’s emotional, behavioral, and developmental needs. These visits provide time to discuss concerns, identify practical strategies, and determine appropriate next steps. Services may include:

  • Anxiety, depression, and ADHD
  • Parent coaching & strategies
  • Behavioral risk assessments
  • Specialized referrals
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Immunizations & Vaccines

When your child is due for vaccines, an immunization appointment allows our pediatric practitioners to review their health and provide the protection they need. Each visit is designed to follow recommended schedules, ensure vaccine safety, and support your child’s long-term health and well-being.

  • Vaccine education and guidance
  • Alternative and catch-up scheduling
  • Answers to your vaccine questions
  • Safe, age-appropriate administration
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School, Sports & Camp Physicals

School, sports, and camp physicals provide a convenient and reliable way to ensure your child is healthy and ready for participation in these activities. Our providers perform comprehensive exams, complete required forms, and offer guidance to support your child’s safety and well-being.

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Other Specialty Services

Specialty services provide a supportive and reliable way for our providers to address your child’s unique health and developmental needs. Our pediatric team offers personalized evaluations, targeted guidance, and practical solutions to support your child’s growth, well-being, and overall development.

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