Patient Portal

At Palmetto Pediatrics, the Healow patient portal keeps your child’s health information secure and within reach—so you can manage their care, message our team, and stay informed and connected between appointments.

PATIENT PORTAL

Manage your child's care, anytime.

Access your child’s health details and keep in touch with our team using the Patient Portal and Healow app—accessible 24/7 whenever it works for you.

Through the portal, you can:

  • Book appointments and check upcoming visits
  • Request medication refills and shot records
  • Review visit summaries and immunization history
  • Message our office safely and securely
  • View medications, insurance information, and more

Ready to get connected? Contact our office to request an invitation and set up your account.

ANYTIME MOBILE ACCESS

Downloading The Healow App

Downloading and using the patient portal app is easier than ever. Once you contact our office to get set up, you’ll have the convenience of your child’s care right at your fingertips.

  1. Download the App
    Search “healow” in the App Store or Google Play and install the app (black icon with teal “h”)
  2. Enter Patient Details
    Open the app and enter your child’s name and date of birth
  3. Find Your Practice
    Enter practice code BDIEAA for Palmetto Pediatrics, and continue
  4. Log In
    Use your existing portal username and password to sign in
  5. Set Up & Manage
    Enable Face ID or a PIN for easy access, and add siblings using the “Link Profile” option